Terms & Conditions

OVERVIEW

This website is operated by Kitty Willow Flower Studio. By using this site and/or making a purchase, you agree to the following Terms of Service (“Terms”), including any additional terms, policies, or notices referenced or linked here. These Terms apply to all users, including browsers, vendors, customers, and content contributors.

Please read these Terms carefully. By accessing or using the site, you agree to be bound by them. If you do not agree, you must refrain from using the website.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting changes on the website. Your continued use after changes are posted means you accept the updates.

GENERAL CONDITIONS

We may refuse service at our discretion. Your content, except credit card information, may be transferred unencrypted, including changes to adapt to technical requirements. Credit card information is always encrypted. 

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service or the website without our written permission.

Headings in this agreement are for convenience and do not limit the Terms.

INTELLECTUAL PROPERTY

All content on our website, including product images, text, graphics, logos, and designs, is the property of Kitty Willow Flowers and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our site without express permission.

ACCURACY OF INFORMATION

We are not responsible if any information on the site is inaccurate, incomplete, or outdated. The material is for general information only, and reliance on it is at your own risk. We reserve the right to modify the site at any time but are not obligated to update information.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders and limit purchases at our discretion. You agree to provide accurate account information and update it as needed.

OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided "as is" and "as available." We are not responsible for any issues arising from their use.

THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for the content or accuracy of these sites, nor do we endorse them. Any issues with third-party products or services should be directed to them.

USER COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting comments, feedback, or other materials to us, you grant us the right to use them in any medium without obligation to compensate you or keep them confidential. We are not responsible for the content of your submissions, and we reserve the right to monitor or remove any content that violates these Terms.

PERSONAL INFORMATION

Your submission of personal information is governed by our [Privacy Policy].

ERRORS, INACCURACIES, AND OMISSIONS

We may correct any errors in the site’s content, including product descriptions, pricing, or availability, without prior notice. We are not obligated to update any information unless required by law.

PROHIBITED USES

You may not use the site for unlawful purposes, including violating intellectual property rights, distributing harmful malware, or engaging in abusive behaviour. We reserve the right to terminate your access if you violate any of these terms.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted or error-free. The service is provided “as is” and “as available” without warranties of any kind. We are not liable for any damages arising from your use of the site.

INDEMNIFICATION

You agree to indemnify and hold Kitty Willow Flower Studio and its affiliates harmless from any claims arising from your violation of these Terms.

SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

TERMINATION

These Terms are effective until terminated by either party. If we believe you’ve violated these Terms, we may terminate your access without notice.

ENTIRE AGREEMENT

These Terms represent the entire agreement between you and us, superseding any previous agreements or communications.

GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. It is your responsibility to review them periodically. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

CONTACT INFORMATION

For questions about these Terms, please contact us at hello@kitty-willow.com